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We all have products we love and places we like to do business. My admiration for Fluevog, for example, is well documented. But I have...
This has become a rather eclectic business blog that addresses a number of issues relating to business planning, customer loyalty and engagement, and market trends and strategy.
Speak to me
What's in Store?
Gamify Your Resort
Segmentation for Success
Entertainment as an opportunity
Specialization: they call me the milk guy.
5 Ways to Strengthen Customer Relationships
Secret Sauce to Build Loyalty
The Age of Personalization
In Praise of the Sandwich
5 ways to achieve great results from your loyalty program
Making your point: loyalty programs & communication
The Exchange - Loyalty, Customers & Rewards